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Privacy Policy

BM Rating Agency (Pty) Ltd
Effective Date: 1 June 2025
Website: https://bmrating.com/privacy

BM Rating Agency (Pty) Ltd (“we”, “us”, “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our site and services.

1. Information We Collect

We may collect and process the following personal information:

  • Identity Information: Name, ID number, company registration number.

  • Contact Information: Email address, phone number, physical address.

  • Business Information: B-BBEE verification data, company financials (where applicable), and related documentation.

  • Technical Data: IP address, browser type and version, operating system, device type, and usage data collected through cookies or analytics tools.

  • Communication Records: Correspondence with our consultants, service requests, and support communications.

2. How We Collect Your Information

We collect personal information in the following ways:

  • Directly from you when you complete forms or correspond with us.

  • Automatically through our website using cookies, web beacons, and similar technologies.

  • From third parties, such as verification platforms, public registries, or business directories.

3. Use of Personal Information

Your personal information is used to:

  • Provide B-BBEE rating and verification services.

  • Comply with regulatory and legal obligations.

  • Respond to your enquiries and support requests.

  • Improve our website functionality and user experience.

  • Conduct internal audits and quality control.

  • Send service updates, notices, or marketing communications (you may opt out at any time).

4. Disclosure of Information

We do not sell your information. We may disclose your information to:

  • Verification bodies, consultants, or assessors working under confidentiality.

  • Regulatory authorities or government institutions when required by law.

  • Third-party service providers (e.g. IT support, cloud storage) with appropriate data protection agreements in place.

  • Legal advisors, auditors, or professional consultants when necessary.

5. Data Security

We implement appropriate technical and organisational measures to secure your personal information and prevent loss, misuse, unauthorised access, or disclosure. While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Your Rights Under POPIA

As a data subject, you have the right to:

  • Access your personal information held by us.

  • Request correction or deletion of inaccurate or outdated information.

  • Object to the processing of your personal information.

  • Withdraw consent at any time, where processing is based on consent.

  • Lodge a complaint with the Information Regulator (South Africa).

To exercise any of your rights, please contact us at the details below.

7. Cookies & Tracking Technologies

Our website uses cookies to improve user experience and analyze website traffic. You may set your browser to refuse all or some browser cookies, but this may impact functionality.

8. Third-Party Links

Our website may include links to third-party websites or services. We do not control and are not responsible for the privacy practices of such third parties.

9. Retention of Personal Information

We retain personal information only as long as necessary to fulfil the purpose for which it was collected, including for legal, regulatory, or accounting requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the effective date. Please review it periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

BM Rating Agency (Pty) Ltd
Email: info@bmrating.co.za
Phone: 011 318 3159
Address: 113 Pelargonium Street, Midrand, Johannesburg, 1685
Website: https://bmrating.com